When a complaint is filed with the Board, what happens next?

• A. The complaint is immediately dismissed.
• B. It triggers an investigation and the licensee is notified of procedures and due process.
• C. The Board imposes sanctions without review.
• D. The complaint is sent to the courts for prosecution.

Answer: (B)

When a complaint is filed, the process begins with a formal investigation by the Board. This first step ensures the allegations are examined thoroughly and fairly. The licensee is then notified about the complaint and informed of the procedures and due process, including how to respond and participate in any hearings if needed. This allows the licensee to present evidence and context before any action is taken. Sanctions aren’t imposed without review, and sending the case to the courts for prosecution isn’t the immediate next step in this process. Criminal action, if it occurs, follows separate pathways and can happen only after the Board completes its own review or in parallel when warranted by the facts.